Collecting Customer Experience
The importance of the customer feedback collection is highly regarded as a vital factor for enhancing and developing every service and product. This process includes a valid, user friendly and understandable questionnaire easily accessed by handheld devices. For businesses that need a more holistic approach or face technical challenges in administering and managing a customer feedback system, we come to the rescue!
We help you with:
- Real time feedback collection.
- Feedback collection for products with Q.R. code links on packaging.
- Feedback collection through links on your website.
- Customer feedback through Email Campaigns.
CFMs, (Customer Feedback Management system) can be a hosted service, or white-labeled with the look and feel of your business, or a service installed at your premices.
On request and agreement, preRed can provide you with statistical analysis (CFMs-STATS) on a monthly, bimonthly, quarterly, four-month, six-month and annual basis.